Returns & Exchanges
At Ancient Living, we are dedicated to providing you with the purest Ayurvedic beauty rituals and prioritize your satisfaction with every purchase. If you receive a damaged or incorrect product, our hassle-free return policy ensures a seamless resolution within 7 days of delivery.
Initiate Request
Contact our customer care team via email or phone within 48 hours of receiving your package to report any damages or discrepancies.
Quality Verification
Provide clear photographs of the received product and the original invoice to help our team validate the concern against our quality standards.
Reverse Pickup
Once your request is approved, we will arrange a reverse pickup from your address at no additional cost, ensuring the items are in their original, unused condition.
Refund or Replacement
After the returned item passes our inspection, we will immediately process your choice of a full refund to your original payment method or dispatch a fresh replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing